Thames Water Leak On Property

The figures have been updated to be consistent with the ofwat amp7 leakage reporting methodology.

Thames water leak on property.

Leaks on metered supplies. Advice for property owners. If you have a leak in your home or you re doing some plumbing you may need to turn off your water supply. The homeowner has a legal duty to repair leaks on their private pipes under section 73 of the water industry act 1991.

Before you start check your inside stop valve and try to turn your water off from there. This applies to pipes up to 25m long and 50mm wide. If you think you have a leak on your shared supply please call us on 0800 714 614 and we ll be able to help you. Leaks at your property pipes bursts and leaks thames water.

The figures in the above tables are operational leakage data and therefore based on information from thames water source systems at a point in time. How to turn your water off using your outside stop valve. Whether you re a homeowner or a tenant if there s a leak on your supply pipe it s important you get it fixed as soon as you can. Inside my property outside on my water supply pipe.

If so your leak may already be covered in this policy so it s worthwhile checking in the first instance. Reply thameswater co uk please make sure you put ref then a space followed by your account number in the email subject line. Thames water utilities limited registered in england and wales. We can fix the supply pipe for you free of charge up to the point that it enters your property.

Water is a valuable resource so it s important they re fixed quickly. The easiest and quickest way to do this is by using your inside stop valve. If there is a leak on the supply pipe which carries water from our water main to your home then this pipe is your responsibility but we want to help you get it fixed. How to turn your water on and off if you have a leak in your home or you re doing some plumbing you may need to turn off your water supply.

Learn how to find and use your outside stop valve. If you have a leak on your supply pipe you might need to follow the steps below. Thames water po box 286 swindon sn38 2ra the leak was. How we can help.

To submit your claim for a leak allowance please complete this form and return it to. This allows us to enter the property and make the repair ourselves. You may have a specific home emergency policy in place which covers plumbing and drainage. If the leak is not repaired we will serve notice under section 75 of the act.

Clearwater court vastern road reading rg1 8db. If you can t find your inside valve or it s not working you should turn the outside stop valve clockwise. Learn how to find and use your inside stop valve.